Open letter to Mr jack Wong

Mr. Jack Wong,

Tapping at the end of the tracks

Why don't you please stop some moments of announcing new marvels and put your staff to solve this damn shameful and annoying bug of your players of mp3 files?.

I can understand that announce new products is something exciting and delightful, but to keep your principal devices with such annoying error is just disgusting. This devices (M3 & M6) have give you all the money you have to afford such development and you don't seems to notice it.

We just don't know how to ask you to solve this. THERE IS A SERIOUS FAILURE IN YOUR MP3 PLAYERS!!!

The last time it happens in my M6 the player simply stay tapping at the end of the track eternally until get locked.

Solve this if you feel some respect for your customers.

Daremo Sensanome

what the heck are you talking about? is there a sound at the end of tracks?

Originally Posted by yao

what the heck are you talking about? is there a sound at the end of tracks?

1. skipping at end of track
2. Poll: Does your M3 have the skipping/stuttering at end of track problem?
3. "jerky" sound at end of tracks, and file order screwed up
4. End of my a few of my songs are missing??
5. Time in between songs.
6. "Click" sound between songs
7. Playback issues at the end of song
8. Killing Sound for some tracks?
9. Sound problems at the end of the songs
Enough?... in a serious company 1 would have been enough

I believe there must be a tapping noise as there are so many complaints about it but having had my latest M6 with the latest firmware for a few weeks now I have used it every day and can honestly say that I cannot find any faults with videos or music?

Originally Posted by douglasmacintosh

I believe there must be a tapping noise as there are so many complaints about it but having had my latest M6 with the latest firmware for a few weeks now I have used it every day and can honestly say that I cannot find any faults with videos or music?

This bug is not present all the time... just in some mp3 tracks with a long silence before end of the track... no matter what codec (FhG or Lame) no matter what bitrate, no matter if VBR or CBR.
You don't show what firmware you have mine is T2.003.5. ans S2.003.2
Here is a short song where this failure appears you can test it in your PC first then in your M3 or M6. You won't loose anything trying... it's a beautiful acoustic song

Originally Posted by DaremoS

Here is a short song where this failure appears you can test it in your PC first then in your M3 or M6. You won't loose anything trying... it's a beautiful acoustic song

Thanks for the sample, whilst I don't deny a problem exists I have overcome 99% of skipping issues by re-encoding problematic tracks, live albums etc. Try your re-encoded sample.

If you like acoustic music you might find "Flamenco - A Windham Hill Guitar Collection" enjoyable.

WOW!!! there is no way you could ever enjoy listing to such relaxing music with that loud double tapping noise at the end, it's strange how I have never heard it when listing to my Enya albums as many of the tracks have similar endings?

I simply rip my CD's using Media Player 11 (K-Lite Codec Pack installed) and sync. them to my mini player which uses S2003.2 firmware.

I tried the re-coded version over and over and it's amazing, totally cured.

Can you tell me what you mean by re-code just in case I run into this problem?

Thanks!

I use Itunes to encode all my music into MP3 and other than a single "replay" of the last quarter second, that is all I ever get and that isn't a big deal since most songs the last quarter second is silent or near silent. I certainly never get it to that extent.

I have yet to experience any tapping at the end of songs as well for which I am grateful. However if many do, it certainly would be prudent to have provided a fix already.

Originally Posted by madman

Thanks for the sample, whilst I don't deny a problem exists I have overcome 99% of skipping issues by re-encoding problematic tracks, live albums etc. Try your re-encoded sample.

If you like acoustic music you might find "Flamenco - A Windham Hill Guitar Collection" enjoyable.

I've done with my favourite albums... simply converting them to OGG which for me is better than MP3 (This is very personal!!!)... My J River Media Center 12 can do the trick on the fly... but that's not the problem.

. Why a mp3 player can have this silly bug, only because is Chinese and not European or USA manufactured?
. While Meizu is getting into more adventurous challenges like is to stay in a race with Apple in this silly but defiant device like is this "engendrum" between a cell phone, a PDA and a M3 player?
. Can you imagine how it will feel a users that have invested 4 times my M6 when at the end of the A track are hear undesirable noises?
. What if the noises appear during an important business call through the M8?

At least now I now that this track really produce the failure and is not just my M6 who is making it.

Concerning the music... let me say that this is the prelude for an awesome psychedelic/progressive album from a Finish group called "The Giant Hogweed Orchestra". I am not in New Age music (which is enjoyable) but in progressive stuff.

My reviews about this music and many others can be found in www.rateyourmusic.com
:D

Originally Posted by madman

Thanks for the sample, whilst I don't deny a problem exists I have overcome 99% of skipping issues by re-encoding problematic tracks, live albums etc. Try your re-encoded sample.

If you like acoustic music you might find "Flamenco - A Windham Hill Guitar Collection" enjoyable.

could you please make a step my step guide? i and many others want to know how

Originally Posted by madman

Thanks for the sample, whilst I don't deny a problem exists I have overcome 99% of skipping issues by re-encoding problematic tracks, live albums etc. Try your re-encoded sample.

:D:D:D:D:D... Nice trick Madman... original tracks is 0:49... yours is 0:45... :D:D:D:D:D... Can you imagine what is to truncate all the songs that are producing problem? ... :D:D:D:D:D

Originally Posted by DaremoS

:D:D:D:D:D... Nice trick Madman... original tracks is 0:49... yours is 0:45... :D:D:D:D:D... Can you imagine what is to truncate all the songs that are producing problem? ... :D:D:D:D:D

I have simply re-encoded the track through Easy CD-DA Extractor at the following settings, any changes to the file have been done in the re-encoding so perhaps the time difference is part of the problem with the sample track you uploaded.

Originally Posted by Whatakevin

could you please make a step my step guide? i and many others want to know how

See above, I originally selected the above settings to see what effect using the highest possible .mp3 encoding would do and found that it greatly improved the results in both ripped and re-encoded files so I just stuck with it. Lame 3.97 is used.

would this be making the sound have worse quality?

Madman... what you say could be a great clue!
Maybe a wrong ripping procedure have added spurious data to the original source and probably your recoding corrected the wrong information.
Then the problem could be that Meizu players is not handling properly incorrect information. Normal mp3 player are prepared to deal with bad mp3 codification. My Teclast C260 do this pretty well.
This is something I will have to check... I know there is some tools to check mp3 integrity
Anyway I've converted this entire album to OGG and it gives the same length in all tracks.

im converting all 380 of my songs... this is gonna take a while...

I'm not going to convert my 800+ CDs once again... I had most of the ripped with the equivalent options to these (in Linux), and a few in windows with ExactAudioCopy also with equivalent or the same options, and I do have the "scratched vinyl" effect at the end of some tracks.
I didn't have that problem with other MP3 players (including a extra-cheap S1MP3 based with 128MB), so the problem is definitively the meizu.

Originally Posted by jbernardo

I'm not going to convert my 800+ CDs once again...

No one is suggesting that you do.

Originally Posted by jbernardo

so the problem is definitively the meizu.

No one is saying it isn't.

All I said was the re-encoding fixed almost all the tracks I was having problems with.

so will the i be loosing any quality by recoding the music?

Yes, you will be losing quality if you re-encode from a lossy codec to a lossy codec. I guess the point is, if you rip off a cd correctly in the first place, you won't encounter problems later on.