soft reset deleting files?

lately, when i soft reset my m6, and get to the menus, my m6 erases all my vids and songs!!!!
but
when i typically turn off the player, everything gets back to normal...
haha, what a funny thing.
does anyone have this issue?

No I don't, I think this might be a firmware problem, what firmware do you have? If you have the latest, try re-loading the same firmware. If you have an older one, get the newest one (2.003.2).

Originally Posted by mbarry

No I don't, I think this might be a firmware problem, what firmware do you have? If you have the latest, try re-loading the same firmware. If you have an older one, get the newest one (2.003.2).

i always use the current f.w
yea, could be the f.w.
it just weird. i formated the player, now i got this crap of a issue.
haha

Wait, did you format, or soft reset? Format means to delete everything including the resource file. Soft reset is to just reset the player.

Could be something to do with the "File Update" function. I have a feeling that when you turn off the player normally the file list gets saved as the player shutsdown. When you do a soft reset this does not happen and usually the player does a File Update when you reboot after a reset. Next time it happens try doing a manual file update and see if the files reappear. Just out of curiosity did you do a player format or a Windows format?

Originally Posted by madman

Could be something to do with the "File Update" function. I have a feeling that when you turn off the player normally the file list gets saved as the player shutsdown. When you do a soft reset this does not happen and usually the player does a File Update when you reboot after a reset. Next time it happens try doing a manual file update and see if the files reappear. Just out of curiosity did you do a player format or a Windows format?

yea, i did a format from the m6, not windows.
i tried your proceedure, but it didnt do anything to help.=(
any more suggestions.