New M6 not recognised as USB drive by Vista

I have just purchased a M6 Mini Player but when I plug in the USB cable my Vista PC reports "Windows was unable to install your unknown device" "Windows could not find the driver software for your device.

I have tried a number of times but without success. Can anyone help please?

Originally Posted by Freddo

I have just purchased a M6 Mini Player but when I plug in the USB cable my Vista PC reports "Windows was unable to install your unknown device" "Windows could not find the driver software for your device.

I have tried a number of times but without success. Can anyone help please?

you need to check all your USB connections again..
i had a similar issue, it was my USB cable that was cracked, it wasnt an comp or m6 issue...

Thanks for the reply Protocl - I have tried a number of USB ports and different working USB cables so that is not the problem. THe full error message detail is "
Description:
Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is USBSTOR\DiskMeizu___MiniPlayer______1.00.
Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: USBSTOR\DiskMeizu___MiniPlayer______1.00
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 5129"

Originally Posted by Freddo

Thanks for the reply Protocl - I have tried a number of USB ports and different working USB cables so that is not the problem. THe full error message detail is "
Description:
Windows detected a new device attached to your computer, but could not find the driver software it needs to make the device usable. Each device manufacturer typically includes driver software of a CD that comes with the device, or as a download from its website. The hardware ID of your device is USBSTOR\DiskMeizu___MiniPlayer______1.00.
Problem signature:
Problem Event Name: PnPDriverNotFound
Architecture: x86
Hardware Id: USBSTOR\DiskMeizu___MiniPlayer______1.00
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 5129"

you can try meizu.com(english version) for the local drivers for your m6.
since you are using vista, this o/s should have it, im baffled.

I had a few issues configuring vista to connect to my meizu.
This is what I did:
I plugged it in, I clicked no for everything, then went to computer management (right click on computer and select manage).
I clicked on device manager and selected the unkown device, right clicked on it and selected Update driver software.
Clicked browse my computer for driver software and made it search: C:\WINDOWS\SYSTEM32\ (with the include subfolders ticked)
It took a couple of goes but it finally worked.

Good luck.

Thanks Royals_ranger, I've also tried that a number of times but without success. It is recognised by an XP PC okay but I want to get it working on my Vista PC. Any other suggestions?

Do you have all of the latest updates?

My USB to IDD bridge external hard drive didn't work in vista until the last round of updates (approx 6 weeks ago).

Finally solved this by repeatedly pointing the driver installation to the directory C:\windows\system32. Thanks Royals ranger that did fix it in the end