bbee

Hi

Please help me my meizu m6 SP its bloked

I have the firmware 2.002 but i have downgrade for the firmware 1.009.
after put the old firmware the meizu was bloked
I can reset, i can formatting but the problem its blocked in formatting
Its write " formatting... please wait...."
but its too long!!!!!
i have use dfu tool but when i connect the meizu, window say thay are not well installed.

After i want to re connect my meizu to computer, but now he dont recongnize i have just the bip like when window reconize a usb for example but nothing appear!!!!

Please help me i dont know what to do

xx-c

Your MiniPlayer is SP version : do you used the good 1.009 one (SP, not TP) ?

bbee

i look again anf its write S1.009

xx-c

Did you tried to perform a Hard reset ? : Press and hold the ON/OFF and the “>>|” buttons together and until player turns OFF itself. All data will be lost.

bbee

i already do that before and its turn on formatting please wait..
Now my meizu its turn off, nothing on the screen, when i press the on a litle flash white appear quickly.But nothing, and my computer dont want to recognise the player

xx-c

Re- try with DFU Tools if you can:

1. Install DFU Tools on your computer (only available for Windows).
2. Copy the firmware (Use firmware version 1.009 for best results) files (M6.EBN and resource.bin) to the directory where the DFU Tool is installed.
3. Press and hold Power button and M button, then connect to PC using the USB cable.
4. Before that Windows New Hardware Wizard will appears, asking if you want to connect to Windows Update to check for drivers, click on “No, not this time”. Click on next.
5. The next screen of the wizard asks if you want to install automatically or using a specific location (advanced). Select the advanced option, and then click next.
6. Check the 'Include this location in the search' option and specify the directory where DFU Tools is installed, after that, click next.
7. Let windows finish installing drivers. Once drivers are installed, you can use the DFU Tools.
8. Run the application and then click Download. When this is complete click close.
9. Disconnect your Miniplayer from PC and turn it on.
10. Screen will be green and return an error now, you will have to install the firmware again. After that your player will be fine again.

Note: The two buttons should be pressed and held through the entire process.

__________________

lite

you may have to send it back... Did you try do dfu tools and unplugged it too early , thats is the main eason for the problems , read my signature

bbee

xxc i have re try dfu tool but its the same
window reconize the player because i heard the sound like 2 sound, but nothing appear

bbee

lite the first time i use dfu tool the windows reconize the minipayer and install
but at last he say that they re a problem with installation and maybe the the hardware will not be use well

lite

I dont undertsand you...
If DFU Tools dosnt have a device in the device box then it wont work , That means your player is broken and you will need to send it back.

bbee

so you also have to send back right for you meizu?

they give you a new one or repair?

lite

I sent my meizu back to my seller , they were authorised to give me a new one adn they got a refund on it , But it depends where you bought it , who did you get ir from??

bbee

iam in china ,guangzhou.
i buy my meizu in guangzhou shop

Do you think they can give a new one?
i have the box, the paper with warranty.

lite

I doubht they will give you a new one , Only authories sellers give new ones out , You can try , Otherwise you will ahve to send it back to the factory.

Job

That not true,
It can also mean you're just not holding the right buttons or something..
most of the time the player isn't broken but just stuck and after a few(a lot) of attempts with the DFU tools using them exactly as they should it should work...
I have had the same problem and DFU worked for me

so before you send it back try again and be sure to keep the power and m button held throughout the whole process...

lite

Yeh , read earlier on , He is sure about him doing it right

lite

Read my signature , its a know problem

bbee

i try again press power and m hold and connect the usb but nothing appear in my computer.
so sad.....

lite

yeh , looks like you willhave to send it back.

protocl

im also living in china, near guangzhou...yes, if you bought your meizu from a dealer that is authorized, you can return it if not functioning, ive tried this before...there is a office of sales of meizu in guangzhou, i dont have their information, but it isnt hard to find...
within 7 days if you dont like your meizu, they said they will return your money or send you a different player(meizu)...