M6SP died! help pls

As I was listening to m6 sp today, it suddenly turned off and died. I cant turn it on anymore. I have absolutely no idea where to start. I tried a USB cable and plugged it into the computer and theres no response.

I heard theres some DFU tool but I have absolutely no idea how to use it. Theres some tutorial on the meizu website for some E3 model but I dont know for m6.

Help is much appreciated!

by the way I tried to follow the FAQ DFU tutorial, but at the step where it says I hold M and power then plug it via USB, some window is supposed to pop up? I installed DFU Tools and copied the two files into the folder but where does the new hardware window pop up? When I plug in the player the computer doesnt recognize it at all!

Did you hold M and power all the way through the process ? It can be tricky but you have to hold them all the time

Originally Posted by darkofdawn

Did you hold M and power all the way through the process ? It can be tricky but you have to hold them all the time

Ive held down the M and Power all the way when I inserted it into the USB. I held it for 30 more seconds but theres no response on detecting anything on my computer

The drivers may already be installed for the player and that is why you are not seeing the windows driver screen. Start again by holding the power and M button then plug in USB. Keep holding the buttons and lauch the DFU app. Can it see the device?

Originally Posted by qwan1

by the way I tried to follow the FAQ DFU tutorial, but at the step where it says I hold M and power then plug it via USB, some window is supposed to pop up? I installed DFU Tools and copied the two files into the folder but where does the new hardware window pop up? When I plug in the player the computer doesnt recognize it at all!

This has been answered a couple of times before but here are the steps again in short:

1) download and install DFU tools
2) download the correct firmware , unzip it, place it in the folder where you installed the DFU tools

3) press AND HOLD(!!) power and m button (do not let go of these buttons until the process is completely finished)

4) start your DFU tools(start-program-Meizu-DFU, or your equivalent)

a screen will pop up and will give you 2 options to select files to download to you player

5) Download the new firmware to the player(remember: keep the power and m button pressed still)

6) when process is completely done you may let go of the power and M button. your player now has the new firmware on it

7) unplug and restart player and let it update the firmware


DFU tools can be tricky to use but they do work
goodluck!

what if it dosen't detect the device in the dfu window, and the download button is not enabled?

Originally Posted by TehShlock

what if it dosen't detect the device in the dfu window, and the download button is not enabled?

Then your not holding down the correct keys.

also it can be that your player is really completely drained

its happened to me once. The player was so empty it wouldnt even react to power+m anymore
I let it sit connected to the pc for like an hour and it popped back on after which i could use it normally again

I really tried to press both buttons, I even had my dad come and hold them down while I did the whole process. I've let it charge overnight, still nothing, but maybe it'll work with DFU now. Here's to Hopeing....

have you tried resetting the player ect...

yeah I held enter for 20 sec. then I tried holding enter and the >> for another 20 seconds, and after neither of those working I tried the Hard reset (enter and <<) and each time I did any reset, nothing would happen. I don't know how much good the resets can be if I can't get any response out of the player.

For the Record:
when plugged into the computer: Nothing happens, not a "Connected" screen or a "Charging" Screen.
when attempted to turn on: Nothing happens, not a flash, or clicking sound at all.
when plugged into a wall charger (motorola razor charger): same as when plugged into the computer, nothing.
When attempting a DFU: Nothing is detected by the comp, even after waiting 10 sec with both buttons down, and then plugging it in.

I just tried connecting the m6 to a comp that had never seen an mp3 player before, and still no "New Hardware Found" ballon...

looks like we are in the same boat. i just contacted the seller to see if a could get a replacement. i've tried everything from formating to dfu tool. my computer recognized the player when i held down the m and on button but nothing seems to have changed after using the dfu tool.

very odd, this would be one of teh first times a player cant be fixed..
if thats the case it should be a hardware error as firmware errors can be fixed with DFU, right?

Did you try to connect the player to a Vista computer? My Vista recognizes the player as a DFU server automatically even if the firmware is screwed up

No I haven't but I'll try as soon as I get home. Thanks. Oh I hope that works I'm at wits end with this thing.

Try drain the battery for one whole day, my m6 could be recognized by the computer but hard reset/ reset/power wouldn't turn on the m6. I waited one whole day and everything went back to normal

that happened to me too and then a day after it working again, it broke again.... and it's been out since then. I feel lonely without my m6 in my pocket. T_T

The Thing with vista didn't seem to work, I didn't have dfu tools installed though, all I did was plug it in and it still didn't detect it.

well damn I don't know what to do, it's the most basic of basic vistas, and I hooked it up and nothing... Great... My friend just took it apart. >.> Is there no hope?!