Problem when power on my mini player

marcelo1251

try to do a hard reset again... this time when you have the player connected try to load firmware files again.

Are you sure you uploaded the right version of firmware, i mean for SP, i've heard about a guy who uploaded wrong firmware and had to return player.

Aldo09

But when i am connected, i can't load anything because my computer doesn't see that's the player is connected.
Next when i try an another keys combo before connecting on my computer, i made a "low level formatting". Do you think it's a mistake ?
Now when i connected the player with pc, i have only a grey strip on the screen...

Aldo09

Another precision. I don't upload a firmware, it was the default firmware which is activate in my player... So i think it's the SP one...

marcelo1251

Well, did you format to NTFS or FAT32?

Which model do you have SP or TP?
check at your Miniplayer's box, if it has a SP label... it is obviously a SP.

Aldo09

I have an SP model... I formated my player with the keys combo (<< RW + power on)... There is a message on the screen which said "low level formatting"... So i don't know if it was a NTFS or FAT32 format...

marcelo1251

Weird, never saw that message before. I've heard similar problems with SP models, but this kind of things happens when you load a TP version of firmware, and most of them have to be returned

Aldo09

I decide to return it today.

Thanks for your help.

madman

A Low-Level formating is a complete rewrite of the tracks and sectors on the memory chip. This is generally done at factory level for brand new chips to prepare them for data storage.

As Aldo09 said the << RW + PowerOn button will do a Low-Level format in Fat32, at least on the SP version.

gxd

I had a similar problem with my first TP. The only display was during charging. It acted like the screen was shut off to conserve battery but the battery was fully charged and it would play for 17 hrs. In all other ways it behaved normally just without a display. I was able to force the display on. You may notice that with the player off when you plug the usb cable in for charging there is a brief flash which occurs before the cable is fully inserted. By repeatedly attempting to power on in time with that flash by pushing the usb cable in and out half way and pressing the power button at the same time, it would eventually power up with the display on. Reloading different firmware or any button reset including return to factory default did not resolve the problem. With time it became more difficult to force the display on and I had to exchange the player.