M6SL Touchpad malfunction

albertg1984

I just received my Meizu M6 SL 4GB a few days ago and am very pleased with the product except for one thing... Sometimes the player works fine for hours but at other times the touchpad starts to malfunction. It starts continuously scolling down rapidly without me even touching the player.
What i tried so far:
- Restarting the player -> doesnt work i need to leave it for a while and then it starts functioning normal again
- Renewing firmware -> it already had the latest firmware on it but i renewed it anyway, the problem became less frequent but its still present
- Calibration -> the SL player doesnt have a way to explicitly calibrate, it should do so on powerup
- Resetting to factory defauls -> formats the whole thing, i loaded some files to test it with, the problem remains.

Any one has any experience with this problem?

JkPwNsTeR

Hold the "enter" button almost anywhere in the interface, press the play button, and press menu to exit. This will calibrate the touchpad.

albertg1984

My player (the SL-version) only has 4 buttons and they are all on the touchpad. The M-button, fastforward-button, reverse-button, playpause-button. Which do you mean by the "enter"-button?

JkPwNsTeR

No... It has five. Five. Count 'em. The power button (Play/Pause) on the top edge, the four buttons on the touchpad, and the hold switch on the bottom. It has the same amount of buttons as the normal one, last time I checked.

So, if you mean that way, you hold the "down" button on the face until it says touch error, then press the "power" button, then press the "up" button on the face.

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stranded

It doesn't have any other buttons than those on the touchpad.

Only touchpad lock on the top.

Traps

I'm sorry to say, but you're mistaken. Your description is only true for the TP/SP versions. On the M6SL there's only the touchpad buttons and the hold switch (on the top). The power and enter buttons were merged and are all on the same button now. Also, there is no manual calibration function on the M6SL. That was one of it's improvements: the new touchpad controller is self-calibrating.

@albertg1984:
I own an M6SL for almost 9 months, and I never experienced something like this. Most probably you have a malfunctioning touchpad... Where did you buy your M6? Is it possible/easy for you to change it back for a new one?

JkPwNsTeR

Eh? My bad, I apologize.

albertg1984

Well i bought it new at a shop and can send it back. It might be a problem that i dont have a clear recipe for reproducing the problem (it just happens every now and then), but i think i dont have another choice...

Speeder

Well I think they'd get to the problem even if it's not easily reproducable. You'll probably need to wait tho

Traps

If you bought it less than 2 weeks ago, and depending on the customer service on that shop, they might be able to change it for a new one directly. Where I live there are a couple of big shops that give that kind of support. Not the smaller local shops though.

Just to make sure: you did say that the problem happens even without touching the touchpad, right?
I ask because the M6 does have a quick-scroll feature (when you put your finger close to the top or bottom of the touchpad) which some times get annoying IMO. This shouldn't happen without you touching it though.