Broken touch functionality (Any suggestions?)

A couple of days ago my M8 stopped working normally. The touch sensitivity got a lot worse, especially in the left bottom corner. I experienced this with the 0.9.1.5 as well as with the current 0.9.1.10 firmware, so I don't think it's a software problem.

Is anyone else experiencing these issues? Has anyone got his M8 successfully repaired or exchanged? Any help is appreciated.

You could try to contact the seller en meizu themselves to see if you could get a replacement?

Just out of curiosity...are you or have you been using screen protector? Because there is a lot of complaint on meizu bbs, and all of those people having touchscreen issues are using screen protectors. You should try and remove the screen protector if you are using one, and wash it, and also clean your screen!

If the issue proves to be hardware related, ie your touchscreen is going down hill. You can contact: Info@meizu.com

But do note, that by shipping the M8 out of China, the warranty is forfit.
So you might wanna read this: Announcement of M8 after-sales service for overseas end-users - M8 Help Center - Meizu Forums

And heres what it might cost ya, minus shipping:
Repair costs... in Chinese...

Good luck to ya

I have the same problem with my bottom left corner of the screen!!!

Here's something that might be interesting...but hard to understand with google translate. So if anyone could sum it up for us in english it would be great!

Google Ford¨ªt¨®

chinese topic: http://bbs.meizu.com/viewthread.php?...=1#pid14629351

i also have LCD problem few area touch is not function, specially i j m button area.

JWong few day ago said please go bacl to shop for exchange.
anyway your can send back to meizu factory.

1. try remove your LCD protector first and test again. if still can't,
2. use antistatic paper/film/plastic to warp the m8 screen, if still cant prepare send back....


look white area is touch mulfuntion

Originally Posted by nice2know_u

Here's something that might be interesting...but hard to understand with google translate. So if anyone could sum it up for us in english it would be great!

Google Ford¨ªt¨®

chinese topic: ¡ºÉî¶ÈÆÊÎö¡»m8ÆÁÄ»´¥ÃþʧÁ飬ÖÕ¼«ÐÞ¸´·½·¨£¡£¡£¡ - ×ÛºÏÌÖÂÛÇø - [÷È×åÂÛ̳]

that sounds like some static left on the screen. after removing the static, the functioning screen will come back.
what the guy did is to use a wrapper(antistatic or not, I don't know) to stick on the screen and touch it with finger, then take the wrapper off and stick it again with the other surface down and touch on it with finger.

hope this helps and good luck.

Thanks for the explanation! Hopefully it will help some members facing problems with the touchscreen.

I had same problem as OP. Bottom left corner was unresponsive. It came to a point where I couldn't even 'unlock' my phone by dragging the padlock icon across the screen. I had it sent for repairs and it took about one working week for them to fix it. (Note: I am in Shanghai, China and had it repaired in that city, therefore no shipping time added) Don't forget to backup your phone. They will clean the phone registry/memory out and install the latest official fw during repairs.

meizu forum just hv new way to solve lcd static problem ... more than 10 people success soled touch mulfuntion ... simply just buy 3M electric wrap, stick on lcd screen (much reach side frame) few time.



¾ªÆæ°¡£¡£¡ÆÁĻʧÁéµÄ½â¾ö°ì·¨£¡ÕæÁ飡 - ×ÛºÏÌÖÂÛÇø - [÷È×åÂÛ̳]

yeh yeh , i screen problem solved, just use tape , stick on screen few time after few time my lcd malfunction area is back to normal. and more sensitive .just like new one. look like very sure is static problem

Great news! I hope everyone can solve this issue with the electrical tape
Let us know how it goes!

First of all: thanks for your help to everyone. Now I used a couple of different tapes without luck. Did you use any special kind of tape? In the chinese thread there was something about putting it in the refrigirator. Has anyone an idea what it is supposed to mean?

The tape has to reach both sides of the metal frame too!

Originally Posted by waja2000

yeh yeh , i screen problem solved, just use tape , stick on screen few time after few time my lcd malfunction area is back to normal. and more sensitive .just like new one. look like very sure is static problem

You use the electrical tape or normal ones?

I've the same problem, the left under corner doesn't seem to respond anymore, which makes it very hard to unlock the phone... I didn't use a screen protector, should I return it to the online store where I bought it or should I try this ''electric'' tape first?

Electric tape work for me, but just a little. (Down left and right corners no more sensitive)

here maybe another way to fix the problem(watch the video)

µç»÷·¨ÊÓƵ¡£ÈÃһЩÈË¿ÉÒÔ±Õ×ìÁË¡£ - ×ÛºÏÌÖÂÛÇø - [÷È×åÂÛ̳]

Sorry, I cannot find the video. Can you give me the link??