Capacity Problems with Meizu M8

Hello, I'm a new Owner of a Meizu M8 (8GB), since 2 Days i have a really big Problem with my Phone.

I have accidental format my Disk on my Phone, now i can't taken a Contact with my USB Driver and on my Meizu have a wrong Capacity. (Capacity 103.09MB / Avaible 77.36MB)
Whats the Problem, can one help me please?

Sorry for my bad english, I'm from Germany

EDIT: okay guys have make a System Reset and now on the Capacity written (Capacity UNKNOWN / Avaible UNKNOWN)what's wrong with the Phone???
And I have no Access to my USB Port?
Need really help guys

Did you format it from the phone itself? If not, try it from there (Settings > System > System Reset > Format Disk)

Now i'm really confused^^ Okay have trying your plan, and when the Message come "Operated succed" and I watch in "About", now its all right, i have the full capacity, but when i plug my M8 on my PC per USB, Vista want a "Formation" on my Phone. And when I push the Icon "Videos" they come a Message "Can not FInd Storage Card"

Help???

Try restarting the phone, and if the xip.bin file is still on Disk reinstall the firmware by holding down the power+music button when you turn on your phone.

I have tried your instruction, but when I'm in the Upgrade Menu, i cant reinstall the firmware, its come a Message "Failed, please try again"

Try to download firmware 0.9.0.4 and then reinstall firmware again. I met the "Failed, please try again" message before and I tried to use an older firmware and it worked.

Thanks for your Tipps, but my Phone can't install Firmware. I think the Problem is my Phone cannot read the DISK (8GB)! I dont no why, but when i try this: (Settings > System > System Reset > Format Disk) he show me in "About" now its all right, i have the full capacity! But 1-2 min. later its so: (Capacity UNKNOWN / Avaible UNKNOWN)

And I have no Access to DISK (8GB) why?

Ok, Calm down, I am hoping we can resolve this issue and it is not a HW problem.
DO a registry reset only first.
>Turn the phone Off
> Hold down the Start and the M buttons together and let the device say Registry reset...
>Turn the phone Off again after it comes back on, you will see chinese at that point of time.
>Open the phone and take the battery out.
>Leave it like that for about 5 mins... any charge left in the capastors will drain out in this time.

>Reinsert the battery, and turn the phone ON.
>Go to system, and reset the language to English, restart the phone.

Now check if everything looks OK

>In the mean time, download the 0904 FW from this forum, extract the RAR file on your PC, you will have a XIP file, most probably between 74-78 MB.
>INstall the USB drivers for the M8 from the Disk that came with the Phone.
Connect the Phone to the PC.
Copy the XIP file to the Disk in the root directory
Shut down the phone, and follow the procedure as given above by N2KU.
For detailed instructions, search this forum, there are really well laid out procedures for doing everything.

Kaviat: Make sure that you have the XIP file in the Disk Folder and not in the Device folder. Also make sure there is no other xip file in there.

Let us know how it goes...

919263

Okay at first, thank u all Guys for the Support, I have follow your Instructions, but no Solution. I think its a HW Problem.
When i'm on the Screen Menu and i push the "Camera Icon" as follows Message is coming "Target path does not exist!" Or when i push the "Video Icon" as follows Message is coming " Can not Find Storage Card"
Thats really crazy, i have the Phone since 2 Days and now this......

By any chance did you ever format the Disk thru the PC????
If so, then it is now NTFS partition, I am not sure, but I think the M8 is Fat32 or a derivative there off...
So looks like you are going to have to send this back to Meizu, but before that see if you can reformat the M8 in the Fat32 Format, and see if that works, do all the rest as indicated above.

Also, you keep saying that when you click on icons nothing happens..
DId you do the Registry reset???

Go into about and tell us what is the FW version, and the HW version on the screen??

919263

No i have not format the DISK on my PC, i have only plug my M8 on the USB on my Notebook, and Windows show me the Message: "I must format the Driver" but i dont format my Meizu!
Yes i have follow your Instrucion with the Registry Reset.....same Problems, no solutions

Okay here my actually M8 Data:

Capacity - Unknown
Avaible - Unknown
Hardware Version - 1.0
Software Version - 0.9.0.5
Serial Nr. - XXXXXXXXX
Model - M8
IMEI - XXXXXXXXXXXX
Modem Firmware - MODEM_06.00.05

You said when attached your M8 to your pc, a message read "you need to format the driver" appeared?

Can you try formatting it or it returns an error?

If you can't format the disk, you may need to send your M8 back to have a mend.

This may sound like a 'duh' question so sorry; but by any chance are you doing all the above while connected to the PC or without connection to the PC? and under 'USB Mode' in 'Settings' what have you selected? 'Activesync' or 'USB Disk'?

Originally Posted by anxiousone

This may sound like a 'duh' question so sorry; but by any chance are you doing all the above while connected to the PC or without connection to the PC? and under 'USB Mode' in 'Settings' what have you selected? 'Activesync' or 'USB Disk'?

Yesterday Night i have try to format my M8 on my PC, but when i start, 5-10 min. later, a message come: "Windows can not format this Driver"......very strange?
And yes i have selected "USB Disk" under my Phone Settings, when i selected "ActiveSync" i can work with my "Mobile Device Center" but i have only access to my Device not to my DISK
Allright Guys thank u all for the Support, but i think i send my M8 back to repair. Have all a nice weekend, peace