My Story With Meizu M8

Hi Dear all

I am working in Chinese company. 2 month later i saw one of my colleagues has phone like iphone. i asked him about his phone and tell him this fake iphone he start to explain his phone and mentioned all function. i was interest to know more about meizu so have started to search internet. i was found a lot of websites, posts, real videos, and overviews. finally i trust to meizu and ask one of my colleagues to by one meizu for me. during last month i read a lot and a lot and a lot.... i talk with everybody about meizu and i have been one of meizu's fans. everybody told me do not trust to Chinese mobile company but i told them meizu is really big company, has a lot of fans in the word, has SDK, ....
after two month finally today i receive my meizu M8 SE. i have turn it on and ask my colleagues to change language after the phone rebooted i was connecting to power because that alert me battery has 10% charge. after the charging was finished i start to this phone. at the first time it was really amazing for me very fast ,very user friendly, and,....
after some checking i leave meizu in my desk when i back to use that i was off i pressed the power bottom but not work i removed the battery and install again and pressed the power bottom meizu turn on life in good. these problem repeat for 5 time after this problem solved during the usage of the phone, meizu hanged for 3 time in the last time the display scratched like Matrix background i remove the battery and install it again but in this time the meizu is deed. i was pressed the power bottom 100 time but the meizu is deed.
Yes really this problem happen in the first day i start to use meizu not in the long time. right now i am really sad because of my trust. i was paid to meizu but i buy useless phone. i was believe to meizu but...
i think if meizu want to seal his phone around the world, meizu should change his ways. thinks about customers thinks about their times is first point the world market.
finally i have one question:
Is there any QC department in meizu company?( i don’t think so)

...uff, sad...I am sorry for you....but, did you try anything to solve this, like install a newer officual Firmware?

Originally Posted by rori

...uff, sad...I am sorry for you....but, did you try anything to solve this, like install a newer officual Firmware?

when there is no power how can i install new FW!!!!!!!!!!!!?

did you try power button and M button, press & hold for some seconds.. (plugged to USB)

Originally Posted by rori

did you try power button and M button, press & hold for some seconds.. (plugged to USB)

mybe i am not shore! if done what should i do?

Originally Posted by rori

did you try power button and M button, press & hold for some seconds.. (plugged to USB)

Thats how to reset registry on SE,to install new fw,you need to press volume up button and the M button for a few seconds.
Saman does your computer recognize the phone when it is plugged in ?,if it does you need to put the latest official firmware (9.3.18) file on the root of the phone.
Then you need to press volume up button and the M button at the same time for a few seconds,then with some luck you will get a screen asking you if you want to install the latest FW..just follow the instructions and when it is installed reboot the phone..good luck

Originally Posted by bolinao

Thats how to reset registry on SE,to install new fw,you need to press volume up button and the M button for a few seconds.
Saman does your computer recognize the phone when it is plugged in ?,if it does you need to put the latest official firmware (9.3.18) file on the root of the phone.
Then you need to press volume up button and the M button at the same time for a few seconds,then with some luck you will get a screen asking you if you want to install the latest FW..just follow the instructions and when it is installed reboot the phone..good luck

Thanx, nice explanation!

Originally Posted by bolinao

Thats how to reset registry on SE,to install new fw,you need to press volume up button and the M button for a few seconds.
Saman does your computer recognize the phone when it is plugged in ?,if it does you need to put the latest official firmware (9.3.18) file on the root of the phone.
Then you need to press volume up button and the M button at the same time for a few seconds,then with some luck you will get a screen asking you if you want to install the latest FW..just follow the instructions and when it is installed reboot the phone..good luck

But the problem is, i can not turn on my phone!

Try to take out the battery, plug the USB cable in the M8. Does the PC notice anything?
If it does, download the latest official FW (0.9.3.18 ?) and place the XIP.bin in the root folder. Then try to enter upgrade mode! ...Press the volume button and power button at the same time (don't insert the battery)...

Check this one thing when you're doing all this. Does the screen light up or show anything when you're plugging in the USB? (With and/or without the battery inserted)

when powering on, press and hold the power button for a couple of seconds until you see the Meizu logo.

Originally Posted by saman.com

But the problem is, i can not turn on my phone!

If your phone wont power on even when you have it connected to your computer,then you need to return it to the seller and get another one..are you sure the battery is charged ??,it sounds like the battery is flat.

Originally Posted by JaffZe

Try to take out the battery, plug the USB cable in the M8. Does the PC notice anything?
If it does, download the latest official FW (0.9.3.18 ?) and place the XIP.bin in the root folder. Then try to enter upgrade mode! ...Press the volume button and power button at the same time (don't insert the battery)...

Check this one thing when you're doing all this. Does the screen light up or show anything when you're plugging in the USB? (With and/or without the battery inserted)

My phone with and without battery could no turn on.
In addition, i have another battery and i test with that the phone could not turn on.

This sucks for you. You have to send it back and wait another month before you can use this fantastic phone :/

I had a problem with my phone little over a month ago, where it wouldn't start.
I ended up with removing the battery -> plugging it into the computer and placing the newest official FW there -> enter upgrade mode right away, and it finally worked!
So I had to remove the battery, I was certain that the battery was damaged or something. But it works flawlessly today, so it must have been a retarded bug or something

Too bad for you though...

Sometimes it´s just the Shell, screen is dark,but it´s on...I had this 2 weeks ago.

Originally Posted by saman.com

the phone rebooted i was connecting to power because that alert me battery has 10% charge. after the charging was finished i start to this phone. at the first time it was really amazing for me very fast ,very user friendly, and,....
after some checking i leave meizu in my desk when i back to use that i was off i pressed the power bottom but not work i removed the battery

Did you leave the charger cable plugged in after the battery fully charged?
Since we have seen in the past issue´s when the phone gets "overcharged"..

I had a problem with my phone little over a month ago, where it wouldn't start.
I ended up with removing the battery -> plugging it into the computer

that´s indeed the best way to test if your battery isn´t dead, just power it witout battery while hooked on the pc.

but this is not good:

i have another battery and i test with that the phone could not turn on.

If the above steps do not help leave the battery out for at least 48 hours , then try to boot without battery like JaffZe says, when still dead contact the seller for the raplacement procedure..

Originally Posted by evow04

Did you leave the charger cable plugged in after the battery fully charged?
Since we have seen in the past issue´s when the phone gets "overcharged"..

that´s indeed the best way to test if your battery isn´t dead, just power it witout battery while hooked on the pc.

but this is not good:

If the above steps do not help leave the battery out for at least 48 hours , then try to boot without battery like JaffZe says, when still dead contact the seller for the raplacement procedure..

i want to say thanks to all of my friends.
today i talk with my colleagues that he buy this phone for me he told me i should send back this phone for change to the seller that he buy form me is it right?

If your M8 is dead, yes best to return it to the seller or meizu..

Originally Posted by evow04

If your M8 is dead, yes best to return it to the seller or meizu..

can i use DHL or fedex to send my phone to meizu?
if yes, what is the address of the meizu?

Thx.

I think Meizu prefer if people would contact their seller instead of contacting them directly. Unless they've told the sellers to send the costumers directly to Meizu of course. But I've noticed that many companies want their sellers to take in the broken products, that way everything is under a sort of control

But when there's a common problem with a device, some companies (ex Microsoft and their Xbox 360 with red ring) makes it possible for ordinary people to follow through with their own cases.

-Sorry, I'm tired and I feel like I'm writing very bad.. I don't think I will be able to understand what I have just written. Hopefully some of you do

Good luck, and hopefully it won't take long before you get a new M8

Originally Posted by saman.com

can i use DHL or fedex to send my phone to meizu?
if yes, what is the address of the meizu?

Thx.

Please read this, and do as it says! Do not send the phone without talking to them first!