Conversation with JW

do you think they will have a look at my problem or is it just blabla and forgotten?

This are the mails:

Dear Sir,

Noted. We'll pass your questions and all information to R&D team for study. We're not sure if it can be solved finally, since usually the technical cooperation with network providers is necessary but we can't do that for now. Anyway, we try our best. Hope understood!

Regards,

2009-12-11
market
发件人： markus posch
发送时间： 2009-12-11 16:24:23
收件人： market
抄送：
主题： Re: Fw: Gprs/Edge Bug on M8
Dear Mr. Wong,
market wrote:
> Dear Sir,
> Thanks for your email.
> 1. Leak firmware on 2009-12-7: It should be new UI firmware
> V0.9.5.154, right? Pls note new UI firmware is very buggy and not
> suitable for end-users. We strongly suggest you using the officially
> published firmware V0.9.3.9, downloadable on
> ·þÎñÓëÖ§³Ö. Did you ever try it,
> and does it have the same GPRS problem?
yes, I tried 0.9.3.9
Same problem with any firmware.
> 2~4: Noted. We'll pass your data to R&D team for study.
thx, I hope you can find a solution
> Regards,
Best Regards,
Markus Posch
> 2009-12-11
> ------------------------------------------------------------------------
> market
> ------------------------------------------------------------------------
> *发件人：* markus posch
> *发送时间：* 2009-12-10 17:55:16
> *收件人：* market
> *抄送：*
> *主题：* Re: Fw: Gprs/Edge Bug on M8
> Dear Mr. Wong,
> market wrote:
> > Dear Sir,
> > Thanks for your email.
> > 1. Pls advise which is the version No. of firmware you're using now,
> > which has this GPRS connection problem.
> I am using the leak from 2009-12-07 at the moment, but i have the same
> problem with all other firmwares before.
> > 2. Did you ever try any other providers requiring username and password?
> No. I am sorry. alll other providers in Austria did not ned user/passwd.
> but mobilkom austria is the popularst provider (80%) an its the only one
> which is accessable from my region (all others do not hae any signal in
> small villages like mine).
> > 3. If no inconvenience, pls advise the full data for our analysis,
> > besides username.
> full data:
> apn: a1.net
> user: ppp@A1plus.at
> pw: ppp
> proxy is not needed. but i tried to enter it without success:
> 194.48.124.71 – Port 8001
> > 4. "i got the networktrace from my provider (mobilkom austria) and i
> > can see that i send a blank string as user and password." ==> We don't
> > understand well. Do you mean the username and password became blank
> > even though you entered them, according to the record from your
> provider?
> correct.
> > Regards,
> Best regards,
> Markus
> > 2009-12-10
> > ------------------------------------------------------------------------
> > market
> > ------------------------------------------------------------------------
> > *发件人：* markus posch
> > *发送时间：* 2009-12-10 17:06:20
> > *收件人：* market
> > *抄送：*
> > *主题：* Re: Fw: Gprs/Edge Bug on M8
> > thx for your reply.
> > I tried all firmwares since 0.9.0.5.
> > also all the leaked versions.
> > it does not happen with all providers. i tried with provider "yesss" and
> > it is working without any problem.
> > so i am shure i did not make any misstakes with my configuration.
> > it seems that it is working with providers which do not need user and
> > password.
> > i got the networktrace from my provider (mobilkom austria) and i can see
> > that i send a blank string as user and password.
> > my serial: ******************
> > my imei: ******************
> > the username for mobilkom is "ppp@A1plus.at". perhaps the "@" is the
> > problem?
> > i purchased my m8 from:
> >
>
> > best regards,
> > Markus Posch
> > market wrote:
> > > Dear Sir,
> > > How are you!
> > > Pls advise where you purchased M8, and its serial No. & IMEI No. Which
> > > version of firmware are you using?
> > > Re M8 after-service, pls read our announcement on
> > > Announcement of M8 after-sales service for overseas end-users - M8 Help Center - Meizu Forums
> > > <http://forum.meizu.com/viewthread.php?tid=3087&extra=page%3D1> first.
> > > Re GPRS connection problem, did you turn it on? If not, pls follow
> > > this: Settings -> GPRS -> GPRS -> On. If yes, did you try other
> > > providers? We wonder if it happens to all providers at your side, or
> > > just Mobilkom Austria. Can you advise the data this provider requires
> > > you to enter for GPRS connection?
> > > Regards,
> > > 2009-12-10
> > >
> ------------------------------------------------------------------------
> > > market
> > >
> ------------------------------------------------------------------------
> > > *发件人：* J.Wong
> > > *发送时间：* 2009-12-10 01:23:51
> > > *收件人：* ella
> > > *抄送：* aber
> > > *主题：* Fw: Gprs/Edge Bug on M8
> > > markus@posch.at
> > > ---------------------------------------
> > > ---------------------------------------
> > > 发件人: markus posch
> > > 收件人: manager@meizu.com
> > > 主题: Gprs/Edge Bug on M8
> > > 2009/12/7 17:42
> > > Hallo Mr. Wong!
> > > i am a member of the meizume.com community.
> > > The m8 is a really vool device.
> > > But it is not possible to connect with gprs/edge with some provider.
> > > My provider is mobilkom Austria. it is not possible to connect.
> > > I called the provider and they talled me that there are only blank
> > > strings transmitted as user and password. but i entered the correct
> > > data. perhaps it is a problem that there is an "@" in the username? is
> > > it possible that this is a problem with the encoding (does m8 use
> > utf-8?).
> > > There are also other providers with the same problem. Please, please
> > > help our community to make the m8 make work for more people!
> > > best regards,
> > > Markus Posch
> > > .

JW forwarded the mail to their international marketing department. You haven't actually gotten a response for him.

Also, the M8 is not supported by Meizu outside of China, so I think the best bet is to wait for a new firmware version. Maybe, it will be fixed.

i am waiting for 3 thinks:
1. running anroid
2. running winMo
3. a meizu FW with working gprs/edge with my provider

I am happy with only one of this thinks. i only want working gprs.