M8 crazy shutdowns and others problems

Hi,

These last weeks my M8 was often shuting down by itself day or night, without any reason, and cannot turn it on anymore after, except with taking out the battery and puting back again.
This problem occurs only when i lock it.
The only solution i had for it is to put the autoblock on "never"

Others problems came after this like cannot receive SMS, cannot call some phone numbers...

For informations im living in china, and really want to u se my M8 at least as a phone ^^

Thx for your answers, i will try to go to meizu shop on next saturday.

are your battery produce in may or june ? I think it may cause by the battery ,you should buy a new battery ,which is 1300mah 。。

Also, what's your firmware version? Is it the original M8 or M8SE?

It was reported that the old M8 has some problems to deal with the low temperature. It has been confirmed by meizu(caused by the old battery). therefore, meizu has anounced a new free upgrade service for those who have the low temperature issues.

the free upgrade service includes:
1. upgrade the old 1200ma battery to 1300ma battery
2. upgrade the old antenna to new one
3. upgrade the FW to the last 0.9.3.9

if this is your case( the low temperature rebooting/shutting down), then, you can either go to the shop or send your phone back to factory directly.

source: ¹ØÓÚ²¿·Ö»úÆ÷µÍÎÂÒì³£µÄÃâ·ÑÉý¼¶¹«¸æ - ×ÛºÏÌÖÂÛÇø - [÷È×åÂÛ̳]
translation: Google ·*Òë

Darn, I lost my receipt and warranty last time I brought the phone for repairs. I have the 1200mA battery.

Originally Posted by Grimmlink

im living in china, and really want to u se my M8 at least as a phone ^^

Thx for your answers, i will try to go to meizu shop on next saturday.

if you live in the right area like you mention i would just go to the store and claim a new one immediatly, problem solved.

the issue from the randomly shutdowns also sounds a bit like my issue i encountered.... problems with pcb i presume.
still awaiting the replacement

i tried many FW, from 0.9.2.6 to 0.9.3.8 and always problems.
I bought my meizu in may so i may have the temperature issues, especially when we have under zero temperature here in Beijing.

Thanks for ur replies, very interesting, i will go to shop soon and will tell u after what happened.

Thanks !

Oh, I can go out and buy a new one since I'm currently in Shanghai, but I'm sad that I won't be able to take part in the FREE exchange.

owww that way!
(stupid me, your signature makes it clear ;-) )

But normally the shop that sold your m8 should have a copy of your invoice i would think? At least that is how things work in belgium ;-)

good luck Grimmlink!

Hi !

Sorry for my late answer
I've been to the shop and the guy told me its a well-known issue, so they just sent back to the factory in Guangzhou where they will repair it.

I have no more explanations about that but ill ask next time when ill get my phone back.

Should take 2 weeks... cant wait anymore after one and half haha !

Thanks for the support !

Great!

Let us hope you will have it back soon enough

Finally i got it today !!!
The shop was late, they took holidays... but they finally gave me back my phone haha... I didnt get any detail, and they just changed mine to a new (i got 1st version and now i have the M8SE).

Will reinstall everything now... thanks for support ! and hope it can help somebody

great!
that is good news, i am sure you will like m8se more then the original m8.
(i know i do )