m8 formatted itself...

Hey!
I have a problem with my m8
My cell phone has formatted itself over night, its the seccond time after 3 weeks.
Yesterday the battery was at about 5% and I put it off. In the morning I put it on and got these message: "Can not find M8profile (or one of its componetns) Make sure the path and filname are correct and that all the required libraries are aviable"
I have the FW 3.3.

What would you do? Should I sent it back to my seller? Did anybody have the same problem?
Please help

sounds strange...first time that i read about that problem!
i would try another fw release first...

It shouldn't be able to format itself while being powered off.. So this is weird.

But check this one thing first! Go to your documents, and to the root. Can you see a folder with the name DISK or DISK2?

what do you mean with root? I see just the folder "Disk" but its totally empty just the "application data" folder is there and there is no disk 2 in documents. All other things are gone like musik, videos, pics, apps so it must be formatted or?

That´s very strange, indeed!
Did you ry to reset all factory, registry settings and format disk?

the last time I formated my disc again, flashed the FW again and installed all apps... And now after 3 weeks the same shit... Is it possible that the batterie was to low? I dont think so.
Should I sent it back or just try another FW like 2.7 not like me the 3.3?
THX

i have had problems to load my phone a few weeks ago and i was sure that it was a problem with a "too empty" battery too?! I normally use an external charger that i bought for loading my ipod (output 5V DC / 500mA) and normallly it loads without any problems. but at this day my battery was, lets say ultra-weak and i couldn´t charge it...there were even screen bugs on the loading-animations...
i charged it then via notebook-usb and it worked...
That happend only one time since i have my m8!

maybe there are more problems that an totally unloaded battery may cause?!?

my phone has started doing weird stuff like this to

that´s weird...when my battery gets to low....then it just turns off, that´s all!
I got no idea, sorry

no problem rori, I downgradet it to 2.7 and format I have format it again.. lets see... When it happen again, I will sent it back to my seller.

Originally Posted by SNOOP_69

i have had problems to load my phone a few weeks ago and i was sure that it was a problem with a "too empty" battery too?! I normally use an external charger that i bought for loading my ipod (output 5V DC / 500mA) and normallly it loads without any problems. but at this day my battery was, lets say ultra-weak and i couldn´t charge it...there were even screen bugs on the loading-animations...
i charged it then via notebook-usb and it worked...
That happend only one time since i have my m8!

maybe there are more problems that an totally unloaded battery may cause?!?

i could imagine that the external charger is the cause of your problem. as mentioned in the "car charging" thread the charger needs a flow of electric charge of 1 ampere. as you stated, your charger only delivers 500mA.
simple physics...

i had this problem too. just formated itself and five days after the format my touch screen started to be buggy and then half of the screen stoped working at all. anyhow i'm going to send my meizu back to china and hopefully they are going to swap it.

I had this problem 3 times already.The phone automatically makes another Disk called 'DISK 2' and somehow 'masks' over your DISK 1.Everything will be back to normal once you restart your phone.

ok this morning It came the same message but only: mdict, flashligt,profile and sprite are delated form itself....Now I will send it back, must I delate all apps and set it back to factory settings? Cause I think wlan isnt allowed in china or?I dont want that they from meizu meen that its because of this apps and so on (I hope you understand what I mean^^).
THX

Yeah,clean it up, format,...and you get back a Meizu M8 SE !!!!

Does anybody have experiences with warranty? How long need meizu to sent the new phone or the repaired back to my seller?
Do you think they will try to repair it or rather sent me a new modell?
THX
(MY seller wrote me that I should add a message in the carton with my problem, should I just write that it delate my files automaticly over night sometimes?)

I just know that evow04 is waiting for his one to come back from china and he informed himself well about that, ask him!-good luck!

Yups,

we already pm´d about the replacement information :-)

For all who is interested in this process,
i made some information available in dutch and once my replacement is fullfilled i will make a dedicated topic about it so everyone has the information available.

Cool, thanks for this in advance, one never knows what´s gonna happen...

indeed