scroll bar is not working

Hello Everyone

I really like my meizu player ,love the clarity and sound .But this is what happened this afternoon for some reason i was unable to scroll up and down ,i can fast forward and rewind ,play pause but just unable to scroll .
Also the earphones only one side is playing and i have to keep adjusting the wire , and the sound keeps going on and off so it is a problem with the ear phones , how can i replace them ? i am in india would anyone ship me a replacement to india i relaly love the effect of these ear phones.I also need a cover for my M6 Sl version player .

Anyone willing to ship it let me know i am willing to pay .But first i need my problem to be fixed .

Thanks
-Steve

You can get the earphones on eBay. I believe that your scroll wheel could be mis-calibrated. Try doing a Soft Reset on your player. If that doesn't work, try re-installing the firmware. If that doesn't work, try banging your player on a towel-covered table. The connector inside could be loose, so banging it could fix it. Hope this helps.

You could also try to press the enter key for more than 20 seconds while your device is turned on. This brings up the calibration screen for the scroll pad. Good luck!

Thanks barry for your help , i have tried teh soft reset and also tried re-installing teh firmware .Can you tell me or give me a link of how should i reinstall the firmware or if their is some different firmware to install.
Also which part of the player should i bang on the table ? let me know this is relaly frustrating for me it has hardly been two months since ive had this player .

Thanks
-Steve

Originally Posted by mbarry

You can get the earphones on eBay. I believe that your scroll wheel could be mis-calibrated. Try doing a Soft Reset on your player. If that doesn't work, try re-installing the firmware. If that doesn't work, try banging your player on a towel-covered table. The connector inside could be loose, so banging it could fix it. Hope this helps.

To re-install the firmware, just find any firmware on this website from the firmware section of the forum made for the M6 SL. Make sure the firmware is made for the SL, not TP or SP. Many people have bricked their players by installing the wrong firmware. Then, go to download.com and download WinRAR. After both are downloaded, and WinRAR installed, un-RAR the firmware. You should see two files, M6.ebn, and Resource.bin. Plug your player into your computer, and drag both files into your player. Safely remove your player, and reboot your player. It should take about 5 mins to update. To bang the player if all else fails, just take a towel, wrap it around your player, and bang the player on a firm object, metal side down.. Hope this helps.